Regular shipping (without Track & Trace): If you have opted for regular shipping, your order will be sent as letterbox post. It is therefore not possible to track your order. PostNL gives us a 98% guarantee that the letterbox post will be delivered the next delivery day (Tuesday to Saturday). If you have not received your order after 5 working days, please contact us. Unfortunately it is not possible to check where this order is located.
Registered shipping: If you have chosen to have your order shipped by registered mail, you will receive an email after ordering containing the Track & Trace details of your order. Please note: the Track & Trace will be updated after your package has been scanned at a PostNL depot. From that moment on you can track your order.
Orders with a value of more than €300 or orders for which a bottle of wine has been ordered will be sent by registered mail as standard. After ordering, you will receive an email containing the Track & Trace details of your order. Please note: the Track & Trace will be updated after your package has been scanned at a PostNL depot. From that moment on you can track your order.